Privacy Policy
Learn how we collect, use, and protect your personal data
This English translation is provided for convenience. If there is any inconsistency, the Indonesian version prevails.
1. Introduction
At CV Nyebar Inspirasi Nusantara, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform and services.
By using Nyebar, you consent to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
- Name and contact information (email, phone number)
- Account credentials and authentication data (including Google OAuth)
- Profile information and preferences
- Payment information (processed securely through Midtrans)
- Government-issued identification (for verification purposes)
Usage Information
- Browser and device activity
- IP address and location data
- Cookies and similar tracking technologies
- Transaction and ticket purchase history
- Interactions with events and organizers
Event Information
- Details of events you create or attend
- Event registration information
- Event preferences and interests
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and send related confirmations
- Manage your account and provide customer support
- Send administrative information, updates, and security notices
- Improve and personalize your user experience
- Analyze usage trends and optimize our platform
- Prevent fraud and ensure the security of the platform
- Comply with legal and regulatory obligations
- Communicate with you about events, promotions, and updates (with your consent)
4. Information Sharing
We do not sell your personal information. We may share your information with:
Service Providers
We work with third-party service providers that help us operate the platform:
- Midtrans - Payment processing
- Google OAuth - User authentication
- Hosting and cloud infrastructure providers
- Analytics and performance monitoring services
Event Organizers
When you register for an event, we share your relevant information (name, email, registration details) with the event organizer.
For certain events, organizers may also enable the attendee list feature on the event page. If this feature is enabled, the buyer’s name, profile photo or default avatar, and an indicator of the number of additional tickets in a single order may be displayed to visitors of the event page. For registered accounts, this display follows your account privacy settings. For guest purchases, buyer data may still be displayed in accordance with system rules. We may also display an attendee preview and the number of attendees in an obscured form (for example, “10+” or “100+”).
Legal Obligations
We may disclose your information if required by law, a court order, or other legal process, or to protect the rights, property, or safety of us and our users.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, use, or disclosure, including:
- Encryption of data in transit and at rest
- Strict access controls and authentication
- Regular security audits and system monitoring
- A security incident response plan
Although we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Rights
In accordance with Indonesian consumer protection law, you have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request the deletion of your personal information in certain circumstances
- Restriction: Restrict the processing of your personal information
- Objection: Object to the processing of your personal information
- Portability: Receive your personal information in a structured, commonly used format
To exercise these rights, please contact us at [email protected]
You may also manage the visibility of your registered account on event attendee lists through the account privacy settings available on our platform.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and to fulfill the purposes described in this policy. Specific retention periods:
- Account data: Until the account is deleted, plus any period required for legal compliance
- Transaction records: 10 years for tax and audit compliance
- Marketing data: Until consent is withdrawn
- Event attendance data: 3 years after the event concludes
9. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us to have it deleted.
10. Indonesian Regulatory Compliance
CV Nyebar Inspirasi Nusantara operates in accordance with the laws and regulations of Indonesia, including:
- Law No. 19 of 2016 on Electronic Information and Transactions (UU ITE)
- Law No. 8 of 1999 on Consumer Protection
- Regulations relating to personal data protection in Indonesia
We are committed to protecting your personal data in accordance with industry standards and best practices.
Data Breach Notification
In the event of a data security breach affecting your personal information, we will notify you by email within 72 hours of becoming aware of the incident, in accordance with data protection best practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by posting the new policy on our platform and, where required, by sending you a notice.
Your continued use of our services after the changes take effect signifies your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
CV Nyebar Inspirasi Nusantara
Email: [email protected]
Phone: +62 858-5389-7453
Address: Jl Pahlawan No 168 Cinangka Sawangan Kota Depok, Indonesia